Commercial Operations Assistant Analyst

Job Title: Commercial Operations Assistant Analyst
Location:
Ahmedabad, Gujarat
Shift Time:
UK Shift (2:00 PM to 11:00 PM Monday-Friday)

Overall purpose of the job: Support the Commercial department in the analysis of renewals and large and strategic contracts.

Key Responsibilities:

  • Ensuring that commercial analysts requests are completed within the agreed timescales and escalated when required.
  • Work closely with finance to ensure the correct reconciliation between billing, cancellations and commercial deal analysis.
  • Support procurement and the wider business in ensuring correct costs are imputed as part of deal analysis.
  • Manage the communication with the front-end teams and key stake-holders making sure that everyone is appropriately updated.
  • Build the Commercial Deal Analysis as per the relevant templates, extract the main deal KPIs and when appropriate provide initial deal shaping to achieve the business objectives.
  • Update internal databases as required.
  • Any other fair and reasonable task or duty assigned to you by your manager, or other senior.

Knowledge and experience required:

  • Highly numerate with strong reporting and analytical skills.
  • Advanced skills in Excel – ability to analyse, manipulate reports and present results.
  • Great attention to detail.
  • Good verbal and written communication skills.
  • Team player.
  • Strong customer service focus.
  • Flexible approach to work with the ability to work effectively under pressure.
  • Positive and professional attitude.

Desirable knowledge and experience:

  • Experience in commercial analysis and contracts within the IT / Telecoms area.
  • Understanding of the IT / Telecoms market and technologies.
Job Category: Managed IT Services
Job Level: Middle Level
Work Location: Onsite

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