Job Title: Network Associate
Location: Ahmedabad, Gujarat
Shift Time: UK Shift
About the Role: We are looking for a skilled and motivated Network Associate with hands-on experience in the telecom industry. The ideal candidate will assist in maintaining, monitoring, and optimizing network infrastructure, supporting internal teams and external clients, and ensuring uninterrupted network services.
Key Responsibilities:
- Monitor, troubleshoot, and maintain enterprise network infrastructure (routers, switches, firewalls).
- Collaborate with telecom service providers for circuit provisioning, fault resolution, and upgrades.
- Configure and manage network devices following standard protocols.
- Respond to incidents, perform root cause analysis, and escalate unresolved issues.
- Maintain accurate documentation of network configurations, changes, and asset inventories.
- Support implementation of network projects, migrations, and capacity planning.
- Ensure compliance with security standards and assist in periodic audits.
- Work closely with cross-functional teams (NOC, IT, VoIP, Infrastructure) to support operations.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 2 years of networking experience, preferably in telecom or ISP environments.
- Solid understanding of LAN/WAN, TCP/IP, BGP, OSPF, VLANs, and VPNs.
- Familiarity with telecom hardware (Cisco, Juniper, Huawei, etc.).
- Experience working with ISPs, telecom carriers, or enterprise voice/data networks.
- Strong analytical and troubleshooting skills.
- Good communication skills and a proactive, team-oriented mindset.
- Willingness to work in rotational shifts (if required).
Preferred Certifications (Good to Have):
- CCNA / JNCIA / CompTIA Network+
- Exposure to SD-WAN, VoIP, or network monitoring tools (e.g., SolarWinds, Wireshark, PRTG).
- Experience in telecom provisioning systems or NOC support.
Why Join Us?
- Opportunity to work on large-scale telecom networks.
- Career path toward Network Engineer / NOC Lead roles.
- Supportive work culture with learning and certification support.
- Competitive compensation with shift allowance and growth benefits.
